Privacy Policy | Reebet Official Casino Philippines

Last Updated: 2026-08-21

Privacy Snapshot

What we collect: Identity details, verification docs, payment info, and device data.
Why we collect it: To manage accounts, prevent fraud, and comply with Philippine laws.
Who sees it: Our internal team and trusted service partners (payments/security). We never sell your data.
Retention: Kept for the account lifecycle plus the time required by law.
Your Control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how reebet collects, uses, and protects your personal information when you use our platform. By creating an account or using our services, you agree to the practices described herein.

This policy applies exclusively to the reebet platform. It does not apply to any third-party websites, payment gateways, or external links you may visit after leaving our site. We encourage you to read the privacy policies of any third-party providers you interact with.

2. Personal Information We Collect

To provide a secure and compliant gaming environment, we collect the following categories of data:

Account & Identity

Basic details provided during registration used to establish your account and maintain your profile.

Verification Documents

Documents required to confirm your identity and age, ensuring we meet regulatory requirements for gambling services.

Payment Data

Information necessary to process deposits and withdrawals securely through our partner payment providers.

Gaming & Transactions

Records of your bets, wins, losses, and transaction history to manage your balance and monitor for fairness.

Technical Data

IP addresses, browser types, device identifiers, and operating system info to optimize performance and security.

Communication Records

Logs of your interactions with our support team to resolve issues and improve service quality.

3. How We Collect Data

We gather information through three primary channels:

Directly from You: Information you enter during registration, KYC verification, and support requests.
Automatically: Data collected via cookies and server logs as you navigate the website and use our services.
Service Providers: Data received from our partner payment processors and identity verification services to confirm transaction legitimacy.

4. Why We Use Data

Your data is used for specific, legitimate purposes:

Account Management: Creating and maintaining your user profile and security settings.
Financial Processing: Executing deposits and withdrawals and preventing fraudulent payments.
Compliance: Verifying that users are of legal age and preventing multi-accounting or bonus abuse.
Optimization: Tailoring the platform experience based on technical data and user preferences.
Legal Obligations: Fulfilling reporting requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotional updates only if you have explicitly opted-in to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information with:

Technical Partners: Providers who manage our hosting, security, and analytics.
Payment Processors: To facilitate the movement of funds to and from your account.
Verification Services: To validate identity documents and prevent fraud.
Legal Authorities: When required to do so by law or to comply with a judicial proceeding.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

Encryption: Data transmitted between your device and our servers is protected by encryption.
Access Control: Internal access to personal data is strictly limited to employees who require it for their specific roles.
Isolation: Payment details are handled through secure, isolated environments provided by our payment partners.
Monitoring: Continuous monitoring of system logs to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and maintain session security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you have the following rights regarding your data:

Access & Correction: Request a copy of your data or update inaccurate information.
Deletion & Portability: Request the removal of your personal data or receive it in a machine-readable format.
Objection & Consent: Withdraw consent for marketing communications or object to certain data processing.

To exercise these rights, please contact our support team via the channels available on our Support Page.

                Important: Please note that even if you request account closure, we are required to retain certain data to comply with anti-money laundering (AML) and gambling regulation laws in the Philippines.
            

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we continue to store necessary data for the period required by applicable law in the Philippines to ensure legal compliance and fraud prevention.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated personal data.

Parents or guardians who believe a minor is using our platform are encouraged to report this immediately via our Support Page.

11. Cross-Border Transfers

To maintain a high-performance platform, some of our technical and service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us through the official channels listed on our Support Page.